Terms of service

1. General Information

This website offers fashion products, apparel and accessories sold under the brand:

Maison Mariella
Operated by [nombre legal de tu LLC], [dirección de la LLC]
📧 info@maisonmariella.com

By using our online store, you agree to these Terms and Conditions.

2. Use of the Website

By using this website, you agree to:

  • Provide truthful, complete and up-to-date information.
  • Use the website only for lawful purposes.
  • Not engage in fraudulent activities or activities that may harm Maison Mariella, other users or third parties.

Introducing viruses, malware or malicious code, or taking any action intended to alter or damage the proper functioning of the online store, is prohibited.

Likewise, copying, reproducing or using Maison Mariella’s content without the corresponding authorization or the necessary rights is not permitted.

3. Products and Availability

All products offered at Maison Mariella are subject to availability.

We work to make the photographs, colors, descriptions, sizes and features of our products as accurate as possible. However, certain colors or details may appear slightly different depending on the screen or device used.

If a purchased product is not available, we will inform the customer and proceed accordingly, including refunding the amounts paid when necessary.

Maison Mariella may update its catalog, modify products or change its prices. Changes will not affect orders that have already been placed.

4. Orders

When placing an order, the customer agrees to provide complete and accurate information, including the details needed for billing, payment and delivery.

Once the order has been placed, the customer will receive a confirmation through the contact details provided during checkout.

We may take reasonable steps to verify or cancel transactions when there are objective signs of fraud, obvious errors or payment-related problems.

If an issue arises with an order, we will try to contact the customer using the details provided at the time of purchase.

5. Prices and Payments

The applicable prices are those shown in our online store at the time the order is placed. All prices are in U.S. dollars.

Prices do not include sales tax. Any applicable sales tax is calculated and shown at checkout before you complete your purchase.

Payments may be handled by third-party payment service providers that have their own security measures.

Maison Mariella does not directly store full payment card details when payment is processed by those providers.

6. Shipping and Delivery

The delivery times shown during checkout apply according to the shipping method selected and are subject to the conditions communicated to the customer in our Shipping Policy.

Certain circumstances beyond our control, such as extraordinary carrier issues, customs or force majeure events, may affect delivery times.

If a significant issue occurs with a shipment, the customer may contact us so we can review the order.

7. Returns and Refunds

The conditions that apply to returns and refunds are available in our Return and Refund Policy.

Any exceptions to returns will apply only as described in that policy and as permitted by law.

8. Intellectual Property

The content used in our online store, including, where applicable:

  • Logos.
  • Name and visual identity.
  • Designs.
  • Photographs.
  • Videos.
  • Text.
  • Graphic elements.
  • Audiovisual content.

is the property of Maison Mariella, has been used with authorization, or belongs to its respective owners.

This content is protected by applicable intellectual property laws.

Its reproduction, distribution, modification or exploitation is not permitted without the corresponding authorization or legal basis.

9. Reviews, Comments and User Content

When a user posts or submits a review, photograph, comment or other content, they must make sure they have the necessary rights to do so.

Content that is illegal, fraudulent, threatening or that infringes the rights of third parties will not be permitted.

Maison Mariella may moderate or remove content when there is a legitimate reason to do so and in accordance with applicable law.

10. Third-Party Links

Our online store may contain links to pages or services operated by third parties.

Maison Mariella does not necessarily control those sites and is not responsible for their content or practices when they are entirely unrelated to our business.

We recommend reviewing the relevant terms and privacy policies before using external services.

11. Liability

Maison Mariella is responsible to consumers as required by applicable law.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited.

Users are responsible for using our online store properly and in accordance with the law.

12. Privacy

The processing of personal information through our online store is governed by our Privacy Policy and by applicable privacy laws.

13. Changes to These Terms

Maison Mariella may update these Terms and Conditions when necessary due to legal, technical or service-related changes.

The current version will be available on this page.

Changes will not apply retroactively to orders placed before the update, except where the law permits or requires otherwise.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of [estado de tu LLC], United States, without regard to its conflict of law rules.

Any dispute will be resolved before the courts that have jurisdiction under applicable law, including consumer protection laws.

15. Contact

For any questions about these Terms and Conditions, you can contact:

MAISON MARIELLA
📧 info@maisonmariella.com